Shipping policy

Shipping Policy

Last updated: February 12, 2026

At VELARI, we are committed to delivering your order efficiently, securely, and with a seamless shopping experience.

Shipping Method & Delivery Time

Orders are typically processed within 1–2 business days after payment confirmation.

Once shipped, standard delivery usually takes 5–7 days worldwide. While we aim to meet these timelines, delivery times may occasionally vary due to factors outside our control, such as customs processing, public holidays, or carrier delays.

You will receive a tracking number once your order has been dispatched.

Shipping Fees

We offer free standard shipping on all orders.

All shipping costs are included — you will not be charged any additional fees at checkout or upon delivery.

Customs & Duties

VELARI covers all applicable import duties, customs fees, and related taxes. You will not be charged any additional customs or import fees upon delivery.

Order Tracking

Once your order has shipped, you will receive an email or WhatsApp notification with your tracking information. You can use this to monitor your shipment’s progress in real time.

Delivery Delays

VELARI is not responsible for delays caused by:

Customs clearance procedures  
Local postal or courier service issues  
Extreme weather conditions  
Public holidays or force majeure events  

If your order appears to be delayed beyond the estimated timeframe, please contact us and we will assist you promptly.

Contact Us

If you have any questions regarding shipping, please reach out to us:

📧 Email: support@svelari.com  
🕒 We reply within 24 hours